What does this mean for you as a resident to be apart of the “Resident Benefits Package”? More value & protection!
- $100,000 Limited Renter’s Liability Policy: Real Property Management Heritage has established an umbrella policy that will give all residents in the Resident Benefits Package a $100,000 Limited Renter’s Legal Liability coverage for damage to the landlord’s property for fire, smoke, explosion, backup or overflow of sewer, drain or sump, water damage, and falling objects. This service alone is valued at around $20 a month.
- Claim Assistance: The administration cost to file a claim is $500. Real Property Management Heritage will split this claim administration cost with the resident should the resident need to file a claim. Value $250.
- HVAC Filters: When renting a single family home, the resident is expected to maintain the filters while under contract. This means the resident has to know the size and remember to purchase the filter at the store. NOT ANYMORE! We worked out a plan with a third party filter company that will deliver time stamped filters to your home. You just have to switch out the filter upon receiving the new filter. This is a $25 value a month.
- Tenant Portal/ Payment Processing: Most DIY landlords accept rent payments by mailing in a check or depositing a check into their bank account. What a hassle to remember every month to pay and risk late fees. No longer is this a problem! We are able to pay for the convenience of auto-scheduling your rent payments through our benefit package. Value $5 a month.
- 24 / 7 Maintenance Hotline: No more waiting for the Landlord to get off work to take a resident’s call or answer their email. We partnered with a 24/7 maintenance team to take all maintenance calls, coordinate repairs, and our Local Team will oversee each step of the way. All residents have a maintenance phone number to call day or night, even on holidays and weekends for ANY maintenance reason.
- Texting Capabilities: Real Property Management Heritage has invested in software that will allow the resident to get immediate responses through texting our office number. We realize that many resident prefer to text and not email, so we added a service to allow you to communicate with our office in your preferred way. Value $5 a month.
- Waiver of 1 Late Fee: Real Property Management Heritage realizes that a resident might require a couple of extra days to pay because life happens. We understand. We will waive one late fee per contract year if the funds are paid before the 10th of the month. Value $100.
- Utility Concierge: At the time of move in, we have a relationship with Utility Concierge whom provides free help with the utility setup process. Value $50.