Do you have a problem that you would like our maintenance staff to look at? How can we help?
Maintenance Request
If you’re having non-emergency requests like:
A/C or Heater stopped working
Appliance is not working as expected
Plumbing Problems
Hot Water Heater Issues
Garage / Door Issues
Electrical Issues
Report Emergency Issue
How do I know if it’s a Maintenance Emergency?
Is water leaking uncontrollably?
Is there a gas leak?
Was there a fire?
Are you locked out of your home?
Maintenance Emergency Defined: A condition that cause injury, threaten health, or cause serious property damage such as: fire, broken gas line or leak, broken water line or. flooding, no heat or a lock out
Common Maintenance Fixes
Before submitting a maintenance request, you might review our list of common problems and solutions in order to avoid unnecessary call outs (and perhaps feeling silly when the solution is simple!).
| Smoke detector won’t work when tested | Monthly check and replace battery. Notify maintenance at once if not working. |
| Smoke detector beeps softly on and off | Check and replace battery. |
| No power to plugs or switches | Check breaker panel or fuse box. Check and reset. |
| Garbage disposal won’t work | Push reset button on disposal or use allen wrench and turn. |
| No hot water | Did you setup your gas utility? Check thermostat on hot water tank. Is pilot light lit? Check breaker panel or fuses valve closed. |
| Faucet or toilet leaks | Turn off water fixture under sink, toilet at valve and notify maintenance. |
| Toilet clogged | Try plunger. If still plugged call maintenance. |
| Sink clogged | Remove foreign objects from drain. Maybe it’s hair or food or something else. |
| Heater not working | Check thermostat. Check button or pilot lights. Furnace covers on correctly? Is pilot light lit? Breaker tripped? |
| Dishwasher won’t drain | Clean food out of bottom of dishwasher. Clean float. Rinse dishes before washing. Use jet dry once a month. Jet dry prevents hard water build up. |
| Refrigerator too warm or too cold | Check thermostat, set correctly. Front and back grills clean. Clean out drain hole. |

