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Do you have a problem that you would like our maintenance staff to look at? How can we help?

Maintenance Request

If you’re having non-emergency requests like:

A/C or Heater stopped working

Appliance is not working as expected

Plumbing Problems

Hot Water Heater Issues

Garage / Door Issues

Electrical Issues

Report Emergency Issue

How do I know if it’s a Maintenance Emergency?

Is water leaking uncontrollably?

Is there a gas leak?

Was there a fire?

Are you locked out of your home?

Maintenance Emergency Defined: A condition that cause injury, threaten health, or cause serious property damage such as: fire, broken gas line or leak, broken water line or. flooding, no heat or a lock out

Common Maintenance Fixes

Before submitting a maintenance request, you might review our list of common problems and solutions in order to avoid unnecessary call outs (and perhaps feeling silly when the solution is simple!).

Smoke detector won’t work when tested Monthly check and replace battery. Notify maintenance at once if not working.
Smoke detector beeps softly on and off Check and replace battery.
No power to plugs or switches Check breaker panel or fuse box. Check and reset.
Garbage disposal won’t work Push reset button on disposal or use allen wrench and turn.
No hot water Did you setup your gas utility? Check thermostat on hot water tank. Is pilot light lit? Check breaker panel or fuses valve closed.
Faucet or toilet leaks Turn off water fixture under sink, toilet at valve and notify maintenance.
Toilet clogged Try plunger. If still plugged call maintenance.
Sink clogged Remove foreign objects from drain. Maybe it’s hair or food or something else.
Heater not working Check thermostat. Check button or pilot lights. Furnace covers on correctly? Is pilot light lit? Breaker tripped?
Dishwasher won’t drain Clean food out of bottom of dishwasher. Clean float. Rinse dishes before washing. Use jet dry once a month. Jet dry prevents hard water build up.
Refrigerator too warm or too cold Check thermostat, set correctly. Front and back grills clean. Clean out drain hole.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

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